For your industry.
Industry-specific and flexible dispatch portal for complex industries. Manage your orders in real-time, schedule your deliveries and trucks, setup your location and business settings, manage your customers, pricing, invoice, e-tickets and process payment all into a single ecosystem,
Tailored to your dispatch processes and flows
Optimize operational efficiency and reduce phone calls
Generate tailored, editable and detailed e-tickets and e-invoices that can be sent out automatically when an order is completed and accessible at all time for your customer base via your digital customer portal.
Easy access to users via customer portal, text or email. Save time on customer service and finance functions.
Remove non-digital processes (like mail)
Enable users to pay invoices directly from the PDF itself or from a link
Follow and automate invoice payment status changes
Centralize and organize invoices and e-tickets by users and projects
Setup simple or complex pricing structure based on your existing workflows. Automate pricing calculations by setting up pricing rules for any parameters possible such as ; locations, products, delivery, schedule, users, tier, volume, distance, quantities, stops, product type, truck type, driver type OR create your own pricing parameters tailored to your needs through our pricing workflows engine.
Customizable to your existing pricing processes.
Save time and money with quoting and pricing automation
Manage all your locations through a centralized system and give permission based access to team members to manage those locations. Setup complex pricing and delivery modalities based on the regions each location is servicing.
Complete visibility on all locations in one spot.
More support between locations
Operations solution for complex commerce
From the point of purchase to the point of payout.
Manage your users accounts, price groups, general information and have real-time access to order, payment, payout and activity history.
Centralize and organize user data
Quick access and visibility to user history and account status
Securely store user payment methods
Make better credit decision based on data
Communication, Chat, Notifications
Streamline communications and reduce phone calls
Chat in real-time with your user base through your white-label customer portal, web portal or mobile app. Let your users receive email and push notification for specific order events such as order cancellations, rescheduling, delays, truck status changes and even payment.
Reduce phone calls up to 95%
Reduce communication errors
Reduce liabilities for order accuracy
Troubleshoot errors responsibility more efficiently
Quote to order feature
Setup/send quotes in minutes. Our system automates the manual calculation needed for complex quoting and offers the convenience to convert them into real orders.
Save time on quoting
Centralize and organize quotes by users and projects
Easy access to users via customer portal - Save time on customer service.
Complex scheduling, simplified.
Setup simple or complex scheduling logic based on trucking and status parameters while having access to a customizable truck scheduling dashboard overlooking your delivery capacities for specific time periods.
Easy truck status and “capacity” visualization
User friendly interface (drag and drop)
API friendly - Connect with existing GPS or Dispatch
Affordable - Included in all our packages.
"They are revolutionizing commerce for distributors and suppliers in the construction industry"
Colin B. Dunnigan, President
ERP Connection / 3rd Party API
Open & customizable API ecosystem
Connect to any of your existing ERP, Fleet management, routing or GPS systems to optimize workflows and data visibility for your team.
Digitize all your processes by optimizing and centralizing all your operations
Tough Commerce provides a coding-free, white labeled, multi-channel, easy-to-use, quick-to-deploy and industry-specific commerce solution to manage, operate and sell online.
Clients we proudly serve